Privacy Policy
PingWave is a pre-launch platform. This policy describes how we handle information submitted through our waitlist and vendor application forms. These pages represent a general business policy and should receive qualified legal review before full commercial launch.
1. Who We Are
PingWave is a waterfront hospitality platform currently in pre-launch development, headquartered in Seattle, Washington. We are building a platform to connect premium waterfront vendors with boaters, marina guests, and waterfront visitors in the Pacific Northwest.
At this stage, our public website collects contact information from individuals and businesses interested in joining the PingWave network at launch. No ordering, payment processing, or delivery services are currently operational.
2. Information We Collect
Waitlist Signups
When you join the PingWave customer waitlist, we collect the following information:
- —Full name (required)
- —Email address (required)
- —Phone number (optional)
- —City or marina location (optional)
- —Boating interest category (optional)
Vendor Applications
When you submit a vendor partnership application, we collect:
- —Business name (required)
- —Primary contact name (required)
- —Business email address (required)
- —Phone number (optional)
- —Business website (optional)
- —Location or marina (optional)
- —Business category (optional)
- —Business description (optional)
Automatically Collected Information
Our web hosting and infrastructure providers may automatically collect standard server log data, including IP addresses, browser type, referring pages, and access timestamps. This information is used for security and operational purposes and is not linked to your personal identity.
3. How We Use Your Information
We use the information you provide solely for the following purposes:
- —To notify waitlist members when PingWave launches or when early-access invitations become available
- —To review and respond to vendor partnership applications
- —To send occasional updates about PingWave development, with your consent
- —To improve our platform and understand interest from the waterfront community
- —To comply with applicable laws and regulations
We will not use your information for unrelated marketing purposes or share it with third parties for their own marketing.
4. Information Sharing and Service Providers
We do not sell, rent, or trade your personal information. We use reputable cloud-based service providers to store and process the information you submit. These providers are bound by data processing agreements and industry-standard security practices.
We may disclose your information only when required by law, legal process, or to protect the rights and safety of PingWave and our users.
5. Data Security
We implement industry-standard security measures to protect the information submitted through our website, including encrypted data transmission (HTTPS) and access controls that restrict who can view submitted data within our team.
No method of electronic transmission or storage is completely secure. While we take the protection of your data seriously, we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to request access to, correction of, or deletion of the personal information you have submitted to us. You may also withdraw consent to receive communications from us at any time.
To exercise any of these rights, contact us at the address below. We will respond to reasonable requests within a timely manner.
7. Cookies and Session Data
Our website may use session cookies to maintain secure authentication for administrative functions. We do not use third-party advertising cookies or cross-site tracking technologies on this website.
8. Changes to This Policy
We may update this Privacy Policy as our platform evolves and as we approach launch. Material changes will be noted by updating the "Last updated" date at the top of this page. We encourage you to review this page periodically.
9. Contact Us
For questions or requests regarding this Privacy Policy or your personal information, please contact us at:
PingWave · Seattle, Washington
Legal Notice — This Privacy Policy is a general business document prepared during PingWave's pre-launch phase. It has not been reviewed by a licensed attorney. Before PingWave begins commercial operations or processes payments, this policy should be reviewed and approved by qualified legal counsel familiar with Washington State law and applicable federal privacy regulations.